Big Network’s Updated Edge Dashboards
At Big Network, we understand the importance of seamless connectivity, real-time visibility, and proactive management for our customers and their clients. To address these needs, we’ve introduced a significant upgrade to our Portal: the redesigned Edge Dashboards.
This isn't merely a superficial update—it’s a comprehensive enhancement designed to make network management simpler, more effective, and tailored to the dynamic needs of network operators. Whether your goal is ensuring uninterrupted uptime or managing complex, multi-location deployments, the new dashboards empower you to do it all with ease.
Key Takeaways at a Glance
- Streamlined Monitoring for Better Decisions: Quickly assess network health and make informed choices with intuitive data visualization.
- Enhanced Visibility Equals Reliability: Gain deeper insights into network connectivity and performance to proactively address issues.
- Simplified Global Network Management: Manage all your devices seamlessly with centralized settings.
- Uptime for Your Bottom Line: Reliable network performance means fewer disruptions and greater productivity.
- A User-Friendly Experience: Redesigned based on customer feedback, the new dashboards prioritize ease of use and actionable insights.
Addressing Customer Needs: What Problems We Heard, What We Built to Solve It, How It Helps You…
Our customers have spoken: network reliability, reduced complexity, and improved efficiency are their top priorities. With the redesigned Edge Dashboards, we’re delivering solutions that directly address these critical needs.
What Problems We Heard: Managing Modern Networks Is Challenging
- Maintaining network uptime requires real-time insights into device health and traffic performance.
- Complex multi-location deployments often lead to inefficiencies, high costs, and a lack of visibility.
- Traditional tools are often cumbersome, failing to provide actionable insights or intuitive interfaces.
What We Built to Solve It: Redesigned Edge Dashboards
Big Network’s new Edge Dashboards address these pain points head-on. Designed to simplify network management, they provide:
- Real-time health monitoring for Edge Devices.
- In-depth WAN traffic analysis and performance metrics.
- Enhanced visibility into connectivity issues, allowing for proactive troubleshooting.
How It Helps You: Effortless Network Management
With these upgrades, customers can:
- Ensure seamless connectivity, reducing downtime.
- Cut operational inefficiencies and streamline management tasks.
- Improve decision-making with intuitive data visualization.
Key Features of the Redesigned Edge Dashboards
The updated dashboards bring together advanced functionality and an intuitive interface, making network management effortless. Here’s what’s new:
1. Device Health Monitoring
Gain instant insights into the status of your Edge Devices with three key states:
- Online: Devices are fully functional and connected to the internet and the Big Network Cloud.
- Degraded: Indicates potential issues including WAN connection instability or IP address configuration issue.
- Offline: Devices are disconnected and require immediate attention.
2. Total WAN Traffic Overview
Monitor your devices’s total WAN traffic at a glance. This feature provides a quick snapshot of deployment health and ensures smooth data flow across all locations.
3. WAN Link Insights
Dive deeper into individual WAN link performance with advanced metrics:
- View bandwidth statistics and performance details per link.
- Use the new “Measurement Towards Node” feature to analyze connectivity, latency, and jitter toward specific Cloud Network destinations. This tool is invaluable for troubleshooting site-to-site latency and optimizing connectivity.
4. Redesigned “Settings” Tab
All Edge Device settings—such as names, locations, and maintenance schedules—are now consolidated in a clean, user-friendly tab, simplifying device management.
Real-World Applications: How Customers Are Using the Dashboards
The Edge Dashboards are already transforming how our customers operate, delivering tangible benefits like:
- Faster Troubleshooting: Real-time data highlights problem areas immediately, reducing downtime and improving response times.
- Improved Deployment Management: Operators can now gain a holistic view of their network, ensuring scalability without added complexity.
- Predictive Maintenance: Proactive insights into device health help teams avoid costly disruptions and maintain optimal performance.
By the Numbers: Impact of the Upgrade
Big Network customers are already seeing measurable results with the new dashboards:
- 20% reduction in troubleshooting time due to real-time health indicators.
- 15% fewer support tickets thanks to improved visibility into network performance.
- Increased operational efficiency, enabling faster deployments and reduced downtime.
What’s Next?
As we continue to innovate, we’re looking forward to hearing how these updates make your job easier and your network stronger. The journey doesn’t stop here—we’re dedicated to evolving alongside our customers, ensuring we remain the go-to solution for reliable, scalable, and efficient network management.
Conclusion
The updated Edge Dashboards are more than a tool—they’re a game-changer for network operators, administrators, and IT professionals. By providing streamlined monitoring, enhanced visibility, and simplified management, we’re enabling our customers to achieve more with less effort.
Ready to elevate your network management experience? Explore the Big Network Portal and discover the difference today.
