This case study explores ITDreamwire's journey, the challenges they faced, the solutions Big Network provided, and the remarkable outcomes of their partnership.
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“Big Network makes buildings feel like data centers—it’s reliable, versatile, and gives us the control we need to succeed.”
Adam Vierra, President, ITDreamwire
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In the ever-evolving world of commercial real estate connectivity, companies are constantly searching for innovative solutions that bridge the gap between customer expectations and technological possibilities. ITDreamwire, a company at the forefront of this revolution, partnered with Big Network to transform commercial buildings into "mini data centers" with unparalleled connectivity and scalability.
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ITDreamwire was founded by Adam Vierra, a visionary with deep roots in the data center industry. His unique experience in property management and data center technology revealed an untapped opportunity: to bring data center reliability to commercial buildings.
“The idea was born out of experience,” Adam shared. “We saw the reliability of data centers and wanted to apply that framework to commercial real estate. That’s the foundation of ITDreamwire.”
ITDreamwire embarked on a mission to create dynamic networking solutions tailored to the specific needs of tenants in commercial buildings. However, they encountered several significant challenges that needed to be addressed before their vision could be realized.
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SD-WAN solutions failed to meet the specific demands of tenants, especially the need for local network breakout, failover, and redundancy. “Our customers needed something beyond cookie-cutter solutions,” Adam explained. “Local network breakout was critical, but existing options couldn’t deliver.” Big Network addressed this gap with software-defined stack, allowing precise traffic management and local area breakout. This enabled ITDreamwire to tailor network configurations to the specific requirements of each tenant, delivering unparalleled flexibility.
ITDreamwire’s reliance on external providers limited their ability to control service delivery and respond to emergencies promptly. “Having to depend on third parties slowed us down,” Adam noted. “When issues arose, we couldn’t move as fast as we needed.” Big Network’s comprehensive solution empowered ITDreamwire to become a single point of accountability, improving operational efficiency and fostering trust with their clients.
Scaling operations efficiently was critical as ITDreamwire planned to expand into major cities. The existing infrastructure presented bottlenecks in terms of cost and complexity.
“Now that we have this set up and the metrics to show what we’re doing, our hope is to get in front of larger opportunities,” Adam explained. “With Big Network, it can happen pretty quick.”
Big Network’s scalable solutions allow ITDreamwire to rapidly deploy services, assign IP space with flexibility, and grow without the overhead of additional dependencies. “There’s no overhead to us as we grow,” Adam emphasized, “so long as they [Big Network] can keep the equipment flowing to us.”
“Big Network was a Swiss Army knife for us,” Adam said. “It offered versatility and reliability, and it could do what other solutions couldn’t.”
After evaluating multiple options, ITDreamwire selected Big Network as their partner. This decision was driven by:
Despite Adam’s non-engineering background, the implementation process proved intuitive and manageable.
“I’m not a network engineer, but I was able to learn and manage the system. The GUI made it intuitive, and the support from Big Network’s team was invaluable,” Adam shared.
ITDreamwire’s engineers echoed this sentiment, praising Big Network’s user-friendly design and robust capabilities.
“We no longer rely on external providers,” Adam explained. “When emergencies happen, we control everything from start to finish.”
Big Network’s solutions delivered highly flexible and reliable networking, meeting tenants’ unique needs.
Big Network empowered ITDreamwire to control their infrastructure fully, enabling faster deployments and quicker issue resolution.
With Big Network, ITDreamwire could scale operations efficiently and cost-effectively.
“Validation for us is silence. When customers stop calling with issues, we know the solution is working. As we grow into new cities, Big Network’s solutions make it easy to expand without overhead."
While the initial goal was tenant connectivity, Big Network provided additional strategic benefits:
Looking ahead, ITDreamwire plans to continue leveraging Big Network’s solutions for expansion into new markets. Their strategy focuses on:
“Now that we have this set up and the metrics to show what we’re doing, our hope is to get in front of larger opportunities,” Adam explained. “With Big Network, it can happen pretty quick.”
“Big Network gives us the tools to scale efficiently and maintain control as we expand into new markets,” Adam concluded.
The collaboration between ITDreamwire and Big Network exemplifies how innovative solutions and partnerships can overcome complex challenges. By addressing ITDreamwire’s unique needs, Big Network has helped them deliver reliable, scalable, and dynamic networking solutions that set them apart in the industry.
“Big Network makes buildings feel like data centers—it’s reliable, versatile, and gives us the control we need to succeed,” Adam shared.
Big Network’s scalable solutions allow ITDreamwire to rapidly deploy services, assign IP space with flexibility, and grow without the overhead of additional dependencies. “There’s no overhead to us as we grow,” Adam emphasized, “so long as they [Big Network] can keep the equipment flowing to us.”
